Malaysia orders will be delivered via registered post and will require a signature, Personal details or photographing upon receipt based on the policy of dispatch companies. lease provide an address where someone will be available between 9am – 6pm to receive and sign for the parcel, therwise collection from your nearest courier office will be necessary. Business addresses are preferable as the receptionist can sign for your order.
International orders will be dispatch via Airmail. Please allow up to 14 - 30 days for international Airmail delivery (Depend on dispatch companies).
Please note: that all prices, shipping and handling charges do not include relevant custom duties or taxes that may be incurred and charged when shipped overseas. These charges need to be paid by the customer. Please check with your local custom offices for further details.
Postage charge is floating & depends on dispatch companies’ rate as it may change from time to time. Please check our customer service for more info.
The parcel will be ready for pick up by courier service company within 72 hours upon confirmation of order (excluding weekend & public holidays) except:
- Items Out of Stocks or not available stocked in our warehouse.
- Direct delivery from our suppliers / partners.
- Made-to-order & Preorder products
- Delays, accidentally incidents or late delivery caused by our appointed courier service
Please note that this may take longer during sales period depend on stocks availability, quantities or orders and delivery locations & concerns
Not applicable to East Malaysia (Including Labuan)
Please note that it might be possible for courier service company unable to deliver to some locations. If this is the case, we will inform you using the contact details that you provide to us and delivery to an alternative delivery address. Cancellation of the order was not allowed.
Only applicable to selected items on the website.
A signature may require upon receiving your order as a proof of receipt.
We shall deliver the products to the delivery address specified and keyed in by you on the order form. Your order will be delivered to you via the service of a courier service company whereby appointed by ODO.
We aim to deliver within the soonest time frame but we are not able to guarantee any firm delivery dates upon order and to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, charges or expenses arising out of late delivery
Any further enquiry, please call +6012 6110181 or email to email@example.com